COVID-19 Response

Here at McPhail Animal Hospital we want to do our best in helping to protect our clients as well as our staff.   As of April 2020, we have implemented a few safety precautions and procedures:

For medical appointments: 

Step 1:  Stay in your vehicle and call, (864) 288-7618, when you arrive.

Step 2: A receptionist or technician will promptly come out to receive your pet and bring them into the clinic for their visit. 

Step 3: Upon completion of the visit, one of our Doctors will come to your vehicle to discuss the visit. If you prefer no contact the Doctor can give you a call.  Please let us know if you prefer more limited contact when you arrive.  

Step 4: Our receptionist will come out to the vehicle to take the payment or give you a call depending upon your preference. 

Step 5:  A technician will return your pet to you with any medication that may be going home.

*Note: If you have a cat please make sure our feline friend is in a carrier.

For grooming appointments: 

Step 1:  Stay in your vehicle and call, (864) 288-7618, when you arrive.  Please arrive between 8 AM - 9 AM for all grooming appointments. 

Step 2: A technician or groomer will come out to receive your pet and bring them into the clinic for their treatment. 

Step 3: When you arrive for pickup, please call and make your payment.  One of our staff members will bring your pet to your car.

For medicine or dietary needs:

Step 1: Call ahead and we will have the food ready for you.  You can make payment at the time of pickup or when placing an order. 

Step 2: Once in the parking lot, please give us a call and we will bring out your purchases. 

Thank you for understanding our new procedures.  We want to keep you and our furry friends safe and happy!